Call an FDA Consumer Complaint Coordinator if you wish to speak directly to a person about your problem.
To report an illness or adverse event, you can If your infant is experiencing symptoms related to Cronobacter infection, such as poor feeding, irritability, temperature changes, jaundice, grunting breaths, or abnormal body movements contact your health care provider to report their symptoms and receive immediate care. If you have questions or need information about the recall, you can Submit Questions/Get Assistance. If you want to check if your powdered formula is part of the recall, you can enter the product lot code on the bottom of your package on the company’s website.